How do I receive a refund from Google Play? We would like to assist you in this matter, but due to Google policy all the hard currency transactions are handled by Google. Please contact Store Customer Center directly through the following address. https://support.google.com/googleplay Related articles Why haven't I received my in-game purchases? What are coins? How do I get a refund from Facebook? [Mobile] What is UID and Device ID? Where can I find it? Why should I log into Facebook?